Privacy Policy

1. Introduction

Amoon Bloom Trading LLC (“we”, “us”, or “our”) is committed to protecting your personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and applicable regulations. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase on our website at amoonis.sawatech.ae.

2. Information We Collect

2.1 Information You Provide

• Full name, delivery address, and contact details (phone number and email address)
• Payment information processed securely through our payment gateway
• Order details, preferences, and special instructions
• Communications you send us via email, WhatsApp, or our contact form

2.2 Information Collected Automatically

• IP address, browser type, and device information
• Browsing behaviour, pages visited, and session duration via cookies
• Referral source and search terms used to find our website

3. How We Use Your Information

We process your personal data for the following lawful purposes:

• To process, fulfil, and deliver your orders
• To send order confirmations, delivery updates, and customer support communications
• To improve our website, products, and services
• To comply with legal obligations under UAE law
• To send you promotional offers and newsletters, where you have provided consent

4. Legal Basis for Processing

We process your data on the basis of: (a) contractual necessity to fulfil your order; (b) your explicit consent for marketing communications; and (c) compliance with applicable UAE legal obligations and applicable laws.

5. Data Sharing

We do not sell your personal data. We may share your information with:

• Delivery and logistics partners solely for order fulfilment
• Payment processors operating under applicable security standards
• Government authorities when required by UAE law

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, and no longer than five (5) years following your last transaction with us, unless a longer period is required by law.

7. Your Rights

Under the UAE laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data, subject to legal retention obligations
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the UAE Data Office

To exercise any of these rights, contact us at management@amoonbloom.com or via WhatsApp at +971 50 345 6793.

8. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You may manage your cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

9. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or disclosure, in accordance with Article 16 of the UAE PDPL.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be published on our website with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related inquiries, please contact Amoonis Boutique:

• Email:management@amoonbloom.com
• WhatsApp:+971 50 345 6793
• Address: Abraj Centre, 903-31 Office, Naif, Dubai, United Arab Emirates